Returns are no problem as described below BUT PLEASE CALL US OR E MAIL US for a Return Merchandise Authorization Form. WE MUST KNOW THE ITEM IS COMING BACK to us because our warehouse is so large that if is returned without an RMA it may get lost of take much longer to receive your refund. 100% Money back guarantee on each item, Refund/Exchange within 10 days if dissatisfied. You just mail the item back in the original condition, you will get your money back (No re-stocking charge).
Shipping fees and return shipping charges are non-refundable. No exceptions. Color may not match exactly as in real item due to variations of computer monitors. We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Damage or Wrong Product:
While we double check and even triple check our shipments to make sure they are correct we realize that we are all human and sometimes mistakes will occur. We will take care of you. In case of damage or the wrong product is shipped we will fully refund or replace the product at our expense including shipping. Color may not match exactly as in real item due to variations of computer monitors.
Cancellations:
In the event that something happens and you need to cancel your order PLEASE let us know as soon as possible. If we know to cancel the order before it has shipped than we will issue a full refund immediately. IF THE ORDER has shipped than the buyer is responsible for shipping it back to us at their expense and we will gladly refund the product price minus any shipping cost that we have had to pay to ship it out. Shipping is non refundable since we will both lose money on it. |
